Cookie Policy

Last Updated: January 2025
Effective Date: January 2025

1. Introduction

This Cookie Policy explains how Premio Living uses cookies and similar tracking technologies on our website. By using our website, you consent to the use of cookies as described in this policy. This policy complies with the Information Technology Act, 2000 and applicable Indian data protection regulations.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, improve user experience, and provide analytics data to website owners.

3. Types of Cookies We Use

Essential Cookies (Required)

These cookies are necessary for the website to function properly and cannot be disabled:

• Session Cookies: Enable you to navigate the website and use its features
• Authentication Cookies: Keep you logged in to your account
• Security Cookies: Protect against fraudulent activities and enhance security
• Shopping Cart Cookies: Remember items in your cart

Performance Cookies (Analytics)

These cookies help us understand how visitors interact with our website:

• Google Analytics: Tracks page views, session duration, and user behavior (anonymized data)
• Page Load Analytics: Measures website performance and loading times
• Error Tracking: Helps identify and fix technical issues

Functionality Cookies

These cookies enhance your user experience by remembering your preferences:

• Language Preferences: Remember your preferred language
• Display Settings: Store your font size, layout preferences
• Location Data: Remember your delivery location for faster checkout

Marketing & Advertising Cookies (Optional)

With your consent, we use these cookies for targeted marketing:

• Retargeting Cookies: Show you relevant ads based on your browsing behavior
• Social Media Cookies: Enable social sharing and track social media engagement
• Email Marketing: Track email campaign effectiveness

4. Third-Party Cookies

We may allow third-party service providers to set cookies on our website:

• Google Analytics: Website traffic and user behavior analysis
• Payment Processors: Secure payment processing (Razorpay, Paytm, etc.)
• Social Media Platforms: Facebook, Instagram, Twitter integration
• Advertising Networks: Google Ads, Facebook Ads for retargeting

These third parties have their own privacy policies, and we do not control their cookies.

5. Cookie Duration

Session Cookies

Temporary cookies that are deleted when you close your browser

Persistent Cookies

Remain on your device for a set period or until manually deleted. Our persistent cookies typically last:

• Authentication cookies: Up to 30 days
• Preference cookies: Up to 1 year
• Analytics cookies: Up to 2 years
• Marketing cookies: Up to 90 days

6. How We Use Cookie Data

We use information collected through cookies to:

• Provide and improve our services
• Personalize your shopping experience
• Analyze website performance and user behavior
• Prevent fraud and enhance security
• Deliver relevant marketing content (with consent)
• Comply with legal obligations

7. Your Cookie Choices

Browser Settings

You can control cookies through your browser settings:

• Block All Cookies: Prevent all cookies from being set (may affect website functionality)
• Block Third-Party Cookies: Allow only first-party cookies
• Delete Cookies: Remove existing cookies from your device
• Receive Notifications: Get alerts when cookies are being set

Browser-Specific Instructions

Opt-Out Tools

• Google Analytics Opt-out: Install the Google Analytics Opt-out Browser Add-on
• Advertising Opt-out: Visit Your Online Choices to opt out of personalized advertising

8. Impact of Disabling Cookies

If you disable cookies, some features of our website may not function properly:

• You may not be able to stay logged in
• Shopping cart functionality may be limited
• Personalized recommendations will not be available
• Your preferences and settings will not be saved
• Some pages may load slower or display incorrectly

9. Mobile App Tracking

If you use our mobile app (if applicable), we may use similar technologies:

• Device identifiers (IDFA for iOS, AAID for Android)
• SDK-based tracking for analytics and advertising
• Push notification tokens

You can manage app tracking through your device settings (iOS: Settings → Privacy → Tracking; Android: Settings → Google → Ads)

10. Do Not Track (DNT)

Some browsers offer a "Do Not Track" (DNT) signal. Currently, there is no industry standard for how to respond to DNT signals. We do not alter our data collection and use practices in response to DNT signals, but we respect your right to privacy and provide cookie opt-out options as described above.

11. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect information from minors through cookies. If you believe a child has provided us with personal data through cookies, please contact us at sales@premioliving.in.

12. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our practices. Updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Related Policies

For more information about how we protect your privacy:

• Privacy Policy - How we collect, use, and protect your personal data
• Terms & Conditions - Terms of service and user responsibilities

14. Contact Us